Event Cancellation & Refund Policy
Back to Life (BTL) reserves the right to refuse/cancel registrations. If BTL refuses a registration, registrants will be offered a refund.
Event Cancellation by BTL
BTL reserves the right to cancel an event due to low enrollment, poor/unhealthy air quality or other circumstances which would make the event non-viable. If BTL cancels an event, registrants will be offered a full refund. Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
Registration Cancellation by Participant
Unless specifically stated in registration materials, the deadline to receive a refund for an individual ticket is two business days (48 hours) before the event.
Cancellations received after the stated deadline will not be eligible for a refund. Refunds will not be available for registrants who choose not to attend an event. Cancellations will be accepted in writing only to [email protected] and must be received by the stated cancellation deadline. All refund requests must be made by the attendee or credit card holder. Refund requests must include the name of the attendee and/or transaction number. Refunds will be issued back to the card used for purchase.
These above policies apply to all BTL events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.
Unless specifically stated on registration materials, on-site registrants are subject to an additional $5.00 administrative fee.